Help/FAQ

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Why was I referred to physical therapy?

Doctors may refer patients to physical therapy after surgery for rehabilitation or because of chronic pain associated with a movement dysfunction. Odds are that your difficulty with moving parts of your body—such as the pain you experience in your low back when you bend down or the discomfort you feel when sleeping on your shoulder— results in limitations in your daily activities, such as difficulty getting out of a chair, inability to play the sport you love, or trouble with chasing your kids around the backyard. Physical therapists treat these movement dysfunctions and their pain and restore your body’s ability to move in a normal manner.

How long will I need physical therapy?

This isn’t an easy question to answer, as every body and injury is different. You may need a few visits or you may need several months of treatment, depending upon your condition. Your doctor and physical therapist will evaluate and advise you on how long you should receive treatment.

Who pays for my treatment?

In most cases, health insurance will cover your treatment. View our general list of accepted insurance carriers, and if you have questions or concerns about your coverage, please call the number on the back of your insurance card. Typically you do not need a doctor’s referral for your visit, but your insurance company may require one. Please call the number on the back of your insurance card prior to your visit to see if a referral is required. You can also call (949) 276-5401 or visit our front desk staff before your first appointment, and we’ll be happy to review your benefits with you. Cash plans are also available.

Do I need a referral?

Nope! Patients in California are able to be evaluated and treated by a physical therapist without first obtaining a physician’s referral under legislation called “Direct Access,” or what we in the office lovingly refer to as #FastPassPT. Thanks to the passing of this policy in 2014, you can now come directly into Rausch Physical Therapy at any time for any aches, pains, sprains, etc. This expedites your treatment (studies show that immediate care for most injuries can reduce healing time) and saves you time and money. Of course, there are some injuries that do require a doctor’s exam and treatment, which is why we work closely with the absolute best physicians in our area.

Who will be treating me?

At some physical therapy clinics, you’ll be treated by someone different each visit. Not at Rausch Physical Therapy! Here, you will be evaluated by and receive treatment from the same member of our expert team of licensed physical therapists every time you visit us. We feel it’s important to develop and nurture that one-on-one relationship with you to maintain high-quality care throughout the duration of your rehabilitation. Your personal physical therapist is going to understand your body best, and she/he is the one who will be by your side working together to get you better, faster.

Testimonials

The impact Rausch has made on my knee health over the past year has genuinely been a game changer. Kevin C has not only helped me through multiple injuries, but he always answers all my annoying questions with equally annoying enthusiasm. You go Kevin, thanks for all you do!

Stephanie M.
Foothill Ranch, CA

Really love this office. I drive by at least 10 other physical therapy offices.

They do a great job! I especially recommend Kenneday (a pt aide). She is WAY more than an “aide”. She does a great job keeping an eye on her patients to ensure they are doing all of their exercises correctly and that they remember all of the exercises.

She is a great part of my recovery and extremely professional and a nice person too!

Recommend this place for your pt needs.

Judy W.
Rancho Santa Margarita, CA

This is the best most thorough physical therapy I have ever been to and there’s been a few.  Ruth is my physical therapist and she makes you feel comfortable and is very knowledgeable and good at her job.  In 5 months I am almost all healed from my L4L5 fusion back surgery.  Everyone there is so nice and helpful.

Lana L.
Laguna Niguel, CA

Just had the most amazing massage from Melissa! I’ve been experiencing neck pain and stiffness for several months and none of the massage therapists I’ve worked with at other massage clinics have been able to get the knots out. Well Melissa did and I feel like I have a new neck! Thank you for your help!

Kathryn T.
Bishop, CA

I highly recommend Renee as a massage therapist. She understands health in all totality both body and mind. She knows and supplies a great massage each time and fosters a feeling of trust and safety. Beautiful hearted as well as talented employee. Great facility.

Sheryl W.
Mission Viejo, CA

The best PTs. The best gym. The best people come here to get better. I get better when I follow the rules and do what she says. When I don’t, I get hurt again. It’s the way it goes I guess. I highly recommend this place to anyone who needs some PT.

Jashua P.
Irvine, CA

I’ve been receiving physical therapy for a month now on my (once frozen) shoulder and have enjoyed every minute of it. The staff is superb and the prescribed regimens are extremely effective. My go to PT is Rebecca. She is the bomb– amazing talent, great personality, & genuinely caring. Her assistant, Christina is also fantastic. After a few visits, I’ve progressed tremendously and now have full motion in my shoulder. Am so grateful to the Rausch team…highly recommend!

Judy T.
Ladera Ranch, CA

I went from waking up every morning in excruciating shoulder pain after hurting myself weight lifting. Thanks to Jonathan – I’m glad to say that I’m able to live a pain-free life and do the activities I love. I can’t thank Jonathan and the rest of the team enough – their knowledge, compassion, and enthusiasm really put them over the top. After multiple visits to orthopedic physicians, multiple scans, and other physical therapists, I was scared I was going to be left to live a life with one shoulder and lots of pain. Again, I can’t thank the team here enough. Thank you!

Sarah C.
San Jose, CA

Rausch Physical Therapy was highly recommended to me by my long time physical therapist in Ventura County. I began care with Jonathan at the Rausch Laguna Nigel location and now see him at their Dana Point studio. Happily, I can report I have found the care at Rausch to be superior and highly recommend Jonathan for his expertise and caring. I have chronic muscle weakness due to my MS but after each session I walk out feeling stronger. Even with Covid protocols in place, I continue to feel comfortable receiving care at Rausch.

Julie G.
Agoura Hills, CA

I came in about 2 and a half weeks before I was supposed to run my first marathon with pain in my quad. I was so nervous I wasn’t going to be able to run my race. My PT was Diana Wang. She came up with a plan to get me ready for my race. I appreciated her expertise, follow-up, and commitment to helping me reach my goal. Because of her and Rausch PT I was able to run my first marathon with no injury!

Natalie W.
Dana Point, CA

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